Your Experienced MERAffiliate Owner
When you outsource equipment maintenance and repair to one of our MERAffiliates, you get the only “three-for-one package” in the service industry –

• First – a professional service technician with the most varied equipment expertise. Click here for more details.
   
• Second – the resources and support of MERA. Click here for more details why we are #1.
   
• Third – your own “equipment management consultant,” i.e.: the owner of the local MERAffiliate company, who is the subject of this section.

They Have the Problem-Solving Experience You Want
A typical MERAffiliate owner has –

• twenty years hands-on experience in servicing biomedical equipment
• been operating a service business for 10+ years
• solved difficult equipment problems for several hundred medical facilities
• advised over 100 facility managers/supervisors on how to make equipment more productive
• been trained and had their skills honed by more than 100 equipment manufacturers

Not only is the individual experience significant, it’s cumulative! With 60 MERAffiliates, there is a 99% probability that one or more owners have a specialized experience or knowledge that others may lack, and they are always willing to share it.

When Do You Really Need Such Experience?
When you’re up against a problem or situation that you don’t face frequently, such as –

• sourcing hard to find parts
• the PM requirements for equipment no longer made, or supported, by the manufacturer
• how to decontaminate equipment
• where to get unusual test equipment
• determining the hazards of using re-built equipment that is in direct contact with a patient
• comparing service contracts from new OEM vendors
• how to extend the useful life of expensive equipment
• assessing the cost of acquiring and maintaining refurbished equipment

Certainly you don’t engage a third-party service organization just to solve atypical or infrequent problems, but it’s comforting to know that when you outsource basic service to a MERAffiliate, you will also get valuable benefits you can’t even buy from anyone else.

More Key Benefits for Buyers
Finally there are three cost-effective reasons for outsourcing maintenance and repair service to a MERAffiliate owner.

• Our owners are cost-conscious because they run small businesses in a fiercely competitive environment. To be as successful as they are, they routinely provide the highest quality service to healthcare and biomedical research facilities at reasonable cost.
   
• When you place a service call, they take “ownership” of it and it becomes their personal responsibility, because future business from you and their reputation depends on your satisfaction. Therefore the job gets done right the first time and your equipment is productive sooner.
   
• They realize that if there is a problem or critical decision that must be made mid-stream, the buck stops with them! They don’t have to go up several levels of management for a solution while you have a costly and unproductive delay.

Your local MERAffiliate owner solves problems quickly and expertly now! Click here to contact us. No cost, no obligation, just SOLUTIONS.